Terms of Service

Effective date: September 17, 2026

These Terms of Service ("Terms") govern your access to and use of Chathot (the "Service"), operated at chathot.izysync.com. By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

Chathot provides a customer support and messaging platform, including conversation management, AI-assisted replies, and integrations with third-party messaging channels (including but not limited to Facebook, Instagram, Zalo, TikTok, and email).

2. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. Third-Party Platforms

The Service may connect to third-party platforms (such as TikTok, Facebook, or Zalo) on your behalf, subject to your authorization. Your use of those platforms remains subject to their own respective terms of service and policies.

4. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect information.

5. Prohibited Uses

You may not use the Service to transmit unlawful, abusive, or infringing content, to violate the rights of others, or to interfere with the operation or security of the Service.

6. Termination

We may suspend or terminate access to the Service at any time for conduct that violates these Terms or is otherwise harmful to the Service or other users.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms can be sent through the contact channels provided within the Service.